Kerstin Pauquet Kerstin Pauquet has been working in IT for more than 20 years and with SAP Business One for 15 years. She has been part of the support organization in various roles – as a member of the Expert on the Phone pilot team, leading the Internal Reconciliation Upgrade support team and managing several projects. She is a qualified software tester and is currently active as Global Topic Lead and Support Expert for SAP Business One, working with and testing new developments in the software.